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Help and Customer Service

How do I return an item?

Returns on Accessories can be made within 90 days of the date purchased.

All non-defective returns are subject to 15% Restocking fee , minus any shipping cost. To return any item please send fill out a return form that can be found here (contact us).

All returns must be accompanied by a Cellular Outfitter RMA (Return Merchandise Authorization) number.

No returns, refunds or exchanges will be processed without an RMA number.

We do not provide return labels for any return.

Returns on Cell phones can be made within 7 days of the delivery date.

All NON-DEFECTIVE cell phone returns will be subject to a 20% restocking fee.

There cannot be any returns on:

  • Bluetooth headsets
  • Wired headsets
  • Custom cases
  • Featured artist cases
  • Special Order merchandise

Cellular Outfitter reserves the right to refuse a return or charge a restocking fee of 15% if any of the above conditions are not met.

To obtain a RMA number please contact here.

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